CUSTOMERS: DOWNLOAD OLDER BANK STATEMENTS BEFORE MAY 22
Customers of Spur Security Bank have received information via email regarding enhancements to their online access, debit cards,andmore—andthose changes are set to begin rolling out May 22–27, this week.
Most visible to customers and website visitors will be a rebranding and image. A new website design launched May 19.
Operational upgrades to the bank’s website and system are planned for May 22-27, over a holiday weekend to minimize impact on customers. The bank has already distributed information to existing customers regarding the minimal effects on users, and a chart of steps users will need to take to activate their new, more secure debit cards and update their mobile phone apps (Apple apps will auto-update; Android users will need to upload the new app.)
Digital Banking will be unavailable for a few days during that time, includ- ing the Mobile Check Deposit feature.
Customers who haven’t yet downloaded all their 2025 pdf bank statements must do so before May 22. (If you’re an existing customer but new to Spur Security Bank’s eStatement enrollment after that time, your eStatements will go back only to your enrollment date.)
Customers’ loan account numbers will need to be updated with other banks, where applicable. Also, customers using QuickBooks or Quicken software will need to reconnect in the new platform.
product suite will be available starting May 27. Beginning in 2023 customers welcomed the convenience of mobile check deposit, an enhanced website, a mobile app, and chip-enabled debit cards. Now, they’ll also have an online bill pay feature in the mobile app, plus more enhancements to be announced. Business banking customers will have new tools for online ACH and wire origination, streamlined payroll, remote capture of deposits, and (coming later) a “positive pay” option to reduce the risk of fraud.
Reach out to the Spur Security Bank team at (806) 2713301, or find them online at the new URL, www.spur.bank. If you’re an existing customer receiving email notifications, or a customer who accesses your banking online, be sure to download and read the three pdf documents in detail before May 22.
